Shipping policy
At SortLogic, we strive to provide a seamless and logical delivery experience. Below are the details regarding our shipping domestic operations within the United States.
1. Shipping Destinations
We currently ship to all addresses within the United States (including Alaska, Hawaii, and P.O. Boxes). At this time, we do not offer international shipping.
2. Shipping Costs
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Standard Shipping: Flat rate of $6.95 for all orders under $75.
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Free Shipping: We are pleased to offer Free Standard Shipping on all orders over $75.00.
3. Order Processing & Transit Times
All orders are processed and shipped based on the timeline below:
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Order Cut-off Time: 5:00 PM (EST), Monday – Friday.
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Handling Time: 1 – 2 Business Days (Monday – Friday).
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Transit Time: 3 – 5 Business Days (Monday – Friday).
Total estimated delivery time is 4 – 7 business days.
4. Delivery Terms
We primarily use USPS, UPS, and FedEx to deliver our organizational systems. Once your order has been dispatched, you will receive a confirmation email containing your tracking number.
5. Order Tracking
You can track your package via the link provided in your shipping confirmation email or by visiting our "Track My Order" page. Please allow 24–48 hours for tracking information to update.
6. Damaged or Lost Items
If your order arrives damaged or is lost during transit, please contact us immediately at support@sortlogic.store so we can resolve the issue promptly.
7. Contact Information
For any questions regarding your shipment, please reach out to our customer service team:
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Phone: +1 717-692-1582
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Email: support@sortlogic.store
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Address: 251 Moore St, Millersburg, PA 17061, USA
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Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)